Account & data

Delete your
Onlyo account.

You can request deletion of your Onlyo account and associated personal data here, even if you no longer have the app installed.

This opens your email app. Your request is sent only after you send the email.

How it works

Request deletion.

01
Send your request
Email onlyo_noreply@onlyo.cc with the subject “Onlyo account deletion request.” Include your account email or Onlyo ID, if known. You may send the request even if the app is uninstalled.
02
Confirm account ownership
Our support team may ask for information needed to verify that you own the account. Never send your password, verification codes, or payment card details.
03
Receive confirmation
After verification, we will process the account deletion request and contact you about the result or any information that must be retained.

Before you go

Your Onlyo account will no longer be available after deletion, and it cannot be restored.
Personal information associated with the account will be deleted or anonymized in accordance with our Privacy Policy and Cancellation Agreement.
Some information may need to be kept for legal, payment, security, or dispute resolution purposes. We retain it only as described in our Privacy Policy.
If you have an active subscription through Google Play, cancel it separately in Google Play. Uninstalling Onlyo or requesting account deletion does not cancel a store subscription.